Privacy polivy

In accordance with the article 10 of the Law 34/2002, of July 11, of Services of the Society of the Information and Electronic Trade, we put in your knowledge TRANSPORTAINER, SL, with C.I.F. B97041842 and address in CROSSING IGLESIA DEL ROSARIO 29 BAJO – 46011 VALENCIA is in charge of the management and operation of the site registered in the Mercantile Registry of Valencia Volume 6777, Book 4801, Section 8, Page 216, Sheet V-75044.
If you wish to contact us, you can do so by sending a letter to the above address or by e-mail to

The access to our domain can be done directly or through any existing redirection, being the Privacy Policy applicable this one.
This Privacy Policy describes how we treat your personal data (e.g. collection, use, disclosure, retention and protection of your personal information) and provides information about your rights as a data subject.

TRANSPORTAINER, SL is responsible for the processing, as well as the collection, use, communication, preservation and protection of your personal data, in accordance with the General Regulations of Data Protection, internal rules and policies or any applicable national regulation.

In compliance with the Organic Law 3/2018 of December 5th, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), as well as the new General Regulation (EU) 2016/679 of the European Parliament and Council of April 27th 2016, by means of this document, TRANSPORTAINER, SL informs: Identity and contact details of the Responsible

Our identifying information:

You can contact us:


-By e-mail:

-By phone: 96 324 29 22


Categories of personal data

We process the following categories of personal data:

-Identification data – name and surname, ID card or equivalent

-Administrative data – Company name, address, bank details and contact persons

-Contact details – email, phone number and address.

-Digital data – cookies, IP address, websites and social networks and other data publicly accessible on the Internet, etc.

-Employment data – data on own employees, curriculum, studies, professional experience and health.

-Business data – suppliers, customers, managers and partners.

-Other data required for processing – for more information on the category of personal data in the development of our Activity, you can consult our Activity Register, section “Data Category”.

How do we collect your data?

We collect information about you from the following sources:

-By communicating or interacting with you by telephone, e-mail or other means of contacting our company.

-Through the social networks indicated in the Social Networks section of this document.

-Through a commercial visit.

-Through a visit to our facilities.

-Through time control tools

-When you provide us with a CV.

For more information about the different mechanisms of data collection in the development of our activity, you can consult our Register of Activities.

How long do we keep your data?

The data will be kept as long as there is a commercial, contractual or professional relationship with the person concerned and subsequently for the years necessary to comply with the legal obligations in each case. Without prejudice to the above, they will be kept for as long as they are necessary for the processing and the data subject does not request their deletion.

With regard to data of an employment nature or related to social security, documentation or the records or computer supports on which the corresponding data have been transmitted that prove compliance with the obligations regarding affiliation, registrations, cancellations or variations that, if applicable, occur in relation to these matters, as well as the contribution documents and receipts justifying the payment of salaries and the delegated payment of benefits, in accordance with Article 21 of Royal Legislative Decree 5/2000, of 4 August, which approves the revised text of the Law on Infractions and Penalties in Social Order, will be kept for 4 years.

With regard to accounting and tax documentation, for tax purposes, the accounting books and other records required under the relevant tax regulations (income tax, VAT, income tax, etc.), as well as the documentary supports that justify the entries recorded in the books (including computer programs and files and any other supporting documents of tax significance), must be kept at least for the period during which the Administration has the right to check and investigate and consequently to settle tax debts, according to Articles 66 to 70 of the General Tax Law, will be 4 years.

Data relating to workers’ hourly checks will be kept, in accordance with Royal Decree Law 8/2019 of 8 March on urgent social protection measures to combat precarious employment during the working day, for 4 years.

Regarding documentation related to goods, the conservation period will be 3 years, thus complying with the European Union REGULATION No. 952/2013 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 9 October 2013 establishing the Union’s customs code.

For more information on the conservation of data in the development of our activity, you can consult our Registry of Activities, section “Deletion period“.

To whom do we give your data?

Depending on the purpose of the processing, we may transfer your personal data to different categories of recipients (professionals, entities, collaborators directly related to the person in charge, public or tax administrations) with whom we have signed collaboration agreements protecting their rights and freedoms in relation to your personal data, all with your express consent in the necessary cases and in compliance with our obligations as data controllers. For further information, please consult our Activities Register, section “Category of Recipients“.

We also inform you that your data could be processed by the companies belonging to our group, for commercial, administrative, statistical and/or financial purposes. For more detailed information, please consult the website
In any case, we give your data only to the extent that it is strictly necessary and in the manner required to carry out the purposes described in this privacy policy, these entities and / or professionals considered as Data Processors will be governed by the provisions of Art. 28 of the RGPD and this entity is responsible for taking all necessary security measures in accordance with Art. 32 of this RGPD.

Where do we process your data?

In order to carry out our activity, we process your personal data in accordance with the conditions set out in this policy, within the European Union(EU).

In principle, this entity does not carry out any international data processing. If necessary, and for those services offered by this entity in which international data transfers are required for the provision of such services, this circumstance will be stated in the Specific Conditions of the contract that are applicable to the service and will be expressly accepted by the client prior to such transfers.

For more information on where we process the data in the development of our Activity, you can consult our Activity Register, section “International Transfer”.

For what purposes do we process your data?

Your data will be collected for processing operations relevant to the following purposes:

– To receive contact information or other requests made by you through any of our communication channels.
– Administrative, labour, fiscal, commercial and/or accounting tasks derived from the provision of our services.
– Coordinate the operations related to international transport (customs procedures, financial management, documentary credits, insurance contract, fiscal representation, etc. )
– Coordinate administrative operations related to national transport.
– Commercial services for land and sea transport.
– Commercial services of storage and logistics.
– Customs services.
– Other services related to Transportation or Storage.

For more information about the purposes of data processing in the development of our activity, you can consult our Register of Activities, section “Purposes of Processing”.

You may withdraw your consent at any time free of charge by exercising your rights, addressing your request in writing and duly identified by means of some supporting document, to our address CROSSING IGLESIA DEL ROSARIO 29 BAJO – 46011 VALENCIA or by e-mail at, for more detailed information on the exercise of your rights you can consult our Register of Activities, section “Exercise of Rights”.

Why can we process your data?

The use of your data under the conditions described above is permitted by European and Spanish data protection regulations in accordance with the following legal bases:
Art.6. RGPD
– The person concerned has given his or her consent to the processing of his or her personal data for one or more specific purposes
– The processing is necessary for the execution of a contract to which the person concerned is a party or for the implementation at his request of pre-contractual measures
– The processing is necessary for the fulfilment of a legal obligation applicable to the controller
For more information on the legal basis of the processing of data in the development of our activity, you can consult our Register of Activities, section “Legitimacy of processing”.

What and what are your rights?

The data protection regulations allow you to exercise your rights of access, rectification, opposition, deletion (“right to forget”), limitation of processing, portability and not to be subject to individualized decisions before the data controller

Any interested party has the right to be provided BEFORE their data is collected, with basic information at a first level, in summary form, at the same time and in the same medium in which their personal data is collected and, on the other hand, to have the rest of the information sent to them, in a medium more suitable for their presentation and understanding.

The information to be provided by layers or levels would be the following:

1st Layer Information:

The identity of the Controller.
What data will be processed.
For what purpose.
Where and how they have been obtained.
The legal basis of the processing.
Whether they will be communicated, transferred or processed by third parties.
The reference to the procedure for the exercise of rights.

Information 2nd Layer:

Contact details of the person in charge. Identity and details of the representative (if any). Contact details of the data protection representative (if any).
Extended description of the purposes of the processing. Time limits or criteria for data retention. Automated decisions, profiles and applied logic.
Details of the legal basis of the processing, in cases of legal obligation, public interest or legitimate interest. Obligation or not to provide data and consequences of not doing so.
Recipients or categories of recipients. Decisions of adequacy, guarantees, binding corporate rules or specific situations applicable.
How to exercise the rights of access, rectification, deletion and portability of data, and the limitation or opposition to their processing.
The right to withdraw the consent given.
The right to complain to the Supervisory Authority.

The following scheme indicates your rights:

Right of access To know what data of yours is being processed, for what purpose it is being processed, where the data has been obtained and whether it will be communicated or has been communicated to anyone
Right of rectification To modify your data that is inaccurate or incomplete
Right of cancellation To cancel your inadequate or excessive data
Right of opposition To prevent your data from being processed or from ceasing to be processed, but only in the cases provided for by law
Right to limit processing To request the suspension of data processing in the cases established by law.
Right to the portability of data To receive your data provided in a structured electronic format, of habitual use and to be able to transmit them to another person in charge.
Right not to be the subject of individualized decisions In order that no decision is made about you that produces legal effects or affects you based solely on the processing of your data.

These rights are characterized by the following:

-Their exercise is free of charge.

-You may exercise these rights directly or through a legal representative.

-If the application is submitted by electronic means, the information will be provided by these means whenever possible, unless the interested party requests otherwise.

-Before exercising your rights, we must identify you in order to protect your personal data against fraudulent attempts.

-Your request will be resolved within one month.

If the requests are manifestly unfounded or excessive (e.g. repetitive in nature) the data controller may:

-The responsible person is obliged to inform you about the means of exercising these rights. These means must be accessible and this right cannot be denied on the sole ground that you choose another means.

-If the person responsible does not act on the request, he shall inform you, at the latest within one month, of the reasons for his failure to act and the possibility of lodging a complaint with a Supervisory Authority.

If you wish to exercise any of the rights described, you may contact us through our Internal Data Protection Manager:

-By postal address:
Attention Data Protection Officer

-Or by email at:

Supervisory Authority
If you wish to make a claim in relation to the treatment of your data by TRANSPORTAINER, SL, we inform you that you can contact the Spanish Agency of Data Protection, C/ Jorge Juan, 6 28001-Madrid

Cookies are files that are downloaded to your computer to collect standard Internet log information and information on browsing habits. This information is used, for example, to track website visitor usage and compile statistical reports on website activity.

You can set your browser not to accept cookies. However, some first-party cookies are necessary to allow a website user’s session to use our services.

For more information, please visit the Website Cookie Policy.

Social networking

TRANSPORTAINER, SL has presence in different media or social networks, such as: Facebook, Twitter, Youtube, Instagram and LinkedIn being the purpose of the personal data processing the ones established within the conditions affected to the service. In the event that the registration to certain services is made through personal data associated with a user account, it is reported that certain information contained in your account will be shared. TRANSPORTAINER, SL reminds that you must know the privacy policies of those media or social networks in which you are registered in order to avoid sharing unwanted information.

You have the privacy and account management configurations in the social networks to manage the privacy preferences, identity, publicity and other affected issues.

In the event that the registration to certain services is made through personal data associated with a user account, it is reported that it will share certain information contained in your account.

Detailing each of the social networks, on Facebook, when a user becomes a fan of the official Fan Page through the “Like” button authorizes that their personal data is used only on this Facebook platform for the management of the “Fan Page” and communications that are maintained in a two-way way with these followers through chat, postings, comments, messages or other means of communication that the social network allows now and in the future. This treatment will be subject to the privacy policies of this social network and that the user can consult at the following link: By becoming a fan you will have access to the list of members or followers who have joined the Fan Page. It is also informed that when a user becomes a fan, the news that are published will also appear on their home page and that if the user fan makes comments on these publications, it will be accessible by other fans both their comment and the name of their profile and, if applicable, the photograph that they have in the same or according to their privacy settings, or biography and tagging. In any case, it is the user’s responsibility to use the social network.

In relation to Twitter, when a user follows our profile by clicking the “Follow” button, the profile page of the people following the user will be accessed, specifically the user’s name, photograph (in case the user has put a photograph in the profile), and comments or “Tweets” or responses made by the user or by others mentioning the user, as well as other information that has been published in the user’s profile such as users who are followed, followers or favorites in the profile. The information of users who follow our profile on Twitter is used only to manage and respond to the “Tweets” or messages exchanged between the two. The privacy policy governing this social network can be found at the following link:

Similarly, in relation to YouTube, you will have access to the information of the people who subscribe to our channel, specifically, the username, photograph (in case the user has put a photograph in his/her profile), and comments made to the videos in the channel, the subscriber’s videos, the playlists and other channels to which he/she has subscribed. You can view their privacy policy at the following link:

With respect to Instagram, when a user follows our profile by clicking the “Follow” button, the user’s profile page will be accessed, including the user’s name, photos (if the user has posted a photo on the profile), and posts made by the user, as well as other information posted on the user’s profile such as users being followed or their followers. Data from users who are followed on Instagram to our profile is used only to manage the information exchanged between us. The privacy policy for this social network can be found at the following link:

In relation to LinkedIn, when a user publishes his profile as a professional, we will have access to the public data incorporated by him in that social network. In addition, we will be able to communicate with them through this network. The privacy policy governing this social network can be consulted at the following link: LogYou can request an updated copy of our Activity Record by emailing


TRANSPORTAINER, SL adopts organizational and technical measures with the purpose of guaranteeing the security of the personal data and avoiding its alteration, loss, treatment or non authorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed.

We keep our privacy policy under review and may change it from time to time (primarily to comply with legal and data protection practices).

Updated versions will be posted on our website.

Applicable Legislation and Competent Courts
The terms and conditions that govern this web site, as well as the relations that could be derived from it, are protected and are subject to Spanish legislation. For the resolution of any type of controversy, litigation or discrepancy that could arise between the user and TRANSPORTAINER, SL for the use of this website, it is agreed to submit them to the Courts and Tribunals of Valencia, Spain.

Last Update: March 31st, 2020